Estind ElevatorEstind Elevator

Customer Support & Maintenance

We specialize in providing maintenance services for a wide range of elevators and escalators. Our team is composed of 75 highly experienced professionals, including engineers, supervisors, technicians, and qualified assistants who are well-versed in servicing all major brands of elevators.

We place great emphasis on safety, and all of our staff members are thoroughly trained in international safety regulations. You can trust that our team will ensure the safe and reliable operation of your elevators and escalators. We also offer modernization and installation services for elevators and escalators. Our team uses the latest technology and equipment to ensure that your elevators and escalators are up-to-date and functioning efficiently.

We pride ourselves on providing excellent customer service, and we are committed to ensuring that all of our clients are satisfied with our work. We understand the importance of having reliable and safe elevators and escalators, and we work diligently to ensure that our services meet the highest standards.

Whether you require regular maintenance or a full-scale modernization of your elevators and escalators, we are here to help. Contact us today to learn more about our services and how we can assist you in keeping your elevators and escalators in top working condition.

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Get in touch to discuss your needs and recive a personalised quote.

Frequently Asked Question

You can request maintenance or repairs by contacting our customer support team via phone or email. Our contact information is available on the website’s “Contact Us” page.

When reporting an issue, please provide your name, contact details, the location of the elevator, a description of the problem, and any error messages displayed on the elevator’s control panel.

We strive to respond to all maintenance and repair requests within 24 hours. However, response times may vary depending on the severity of the issue and the current workload.

Yes, we provide emergency support for elevator breakdowns. If you have an emergency, please call our 24/7 hotline immediately. Our team will prioritize your case and dispatch a technician as soon as possible.

Elevators should typically be serviced at least once every six months to ensure proper functionality, safety, and compliance with regulations. Regular maintenance helps identify and address any potential issues before they become major problems.

Our standard elevator maintenance service includes a comprehensive inspection of the elevator’s components, cleaning, lubrication, adjustment of safety features, testing of emergency systems, and identification of any potential issues.

To schedule an elevator maintenance visit, please contact our customer support team. They will assist you in setting up a convenient date and time for our technicians to visit your location.

Yes, our technicians are certified professionals with extensive experience in elevator maintenance and repairs. They undergo regular training to stay updated with the latest industry standards and technologies.

In the event of an elevator entrapment, please remain calm and press the emergency call button located inside the elevator. This will connect you to our customer support team, who will guide you through the necessary steps and dispatch assistance.

If you require additional information or have any further questions, please feel free to reach out to our customer support team via phone or email. We are here to assist you.